The privacy of your information is very important to us and our transparency as to how we collect and handle your information is important too. This policy will help you understand:
We will obtain your personal information when you signup. Furthermore, we may collect more information from you when you contact us in instances where the information will be required to assist you.
When you signup, we collect your firstname, lastname, email address, country and phonenumber. When you contact us with queries that might require more personal information, we will inform you about it first and why, we will only collect it if you disclose it. For example, if you paid for a subscription but your subscription wasn't automatically activated by our software, we will ask for your payment's details.
The information you provide during signup is mainly used for identification, contact and authentication purposes. For example, we use the email address you give us to identify your account, you'll be asked for it when you login, furthermore we will use it to send you subscription reminders, important notices, alerts when we change our Terms of Service and Privacy Policy, and to reset your password. We also use your information for statistical analysis, for example, to see how many users we have per country.
We use various standards of encryption to protect your information and where we store it. While we do our best to implement safeguards to protect your information, you need to understand that no security system is impenetrable, and due to the infrastructure of the internet, we cannot guarantee that the information being transmitted through the internet or stored on our systems is totally safe from intruders.